Translated from German, Zeitgeist means "the spirit of the moment", and is the key principle underpinning AYANA's service philosophy. Here, we share our inside tips and favorite haunts to help you experience the AYANA Zeitgeist.
Being chosen to be the first staff blogger for AYANA is a bit overwhelming! I was not sure what I should write but then someone asked me, how about sharing some examples of how your staff have gone beyond expectations to serve their customers? Since I am in charge of our team of butlers, who are Graduates of the Guild of Professional
Butlers’ Certification Program in the UK and are on 24-hour call for our Villa guests, I knew I could get some interesting stories from them. Here’s a sample; if anyone has any other examples of how they’ve received service beyond expectations whilst traveling, please do share them with us! We love to be inspired.
I could go on and on but I think you get the picture! These examples go far beyond the formal training of any butler, and showcase the genuine warmth and hospitality of the Balinese. They really will go out of their way to help make a guest