AYANA Zeitgeist

Translated from German, Zeitgeist means "the spirit of the moment", and is the key principle underpinning AYANA's service philosophy. Here, we share our inside tips and favorite haunts to help you experience the AYANA Zeitgeist.

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Do you find it difficult to relax on a Family Holiday? Were you so busy entertaining the little ones that you didn’t get any rest yourself? Of course, the point of a family holiday is to spend time with the children, but you can do that whilst also enjoying a bit of balance by getting some time for yourself as well. Perhaps you might even fall asleep during a rejuvenating spa treatment, drool during a midday nap at the private beach, or stay awake to savor UNIQUE sunset cocktails and dinner. And all without any ‘parent guilt’ because you know your little ones are having the time of their life at AYANA Kids’ Club.

Here we have a little chat with one of the kids’ best buddy.

Agung, Kids Club chief of fun.

How do you help your little guests to feel comfortable with you when you first meet them?
I welcome them with a sincere smile and treat them as a friend, then try to talk to them even though sometimes we face a language barrier — I can speak English and a little Japanese, but for others I usually communicate with body language, or give extra effort by browsing the translation online… or just communicate with heart? Haha.

What are the favorite activities for kids?
Cultural activities, like dress-ups and traditional dance or language lessons, as well as traditional games. Boys love to fly kites they make by themselves! Some kids prefer to be indoors, reading books, watching movies and playing some video games. Lucky?them, we have it all both at AYANA and RIMBA Kids’ Club.

How did you come to be at AYANA?
I graduated from college in Hospitality Management, and started working as a server at Kisik Seafood Bar & Grill. Then in 2011 I did a cross-departmental interview and moved to the Kids’ Club. That’s the special thing about AYANA; we really apply the philosophy of ‘right people in the right position’. Not only that, AYANA also provides the right training so employees can give the most of our natural talent. Happy carers = happy kids = happy parents!

John Lennon once said, “The time that you enjoy wasting was not wasted.” At RIMBA Jimbaran Bali by AYANA, we take that quote to the next level: “The time that you enjoy wasting is what brings balance to life!” And we have so many ways that you can happily waste time around the resort, without getting bored.

Poolside is the best place to lay back, relax, and let your body and mind rest. Enjoy the variety of 11 aquatic playgrounds around the resort and hop from one to the other, trying out the innovative poolside furniture to find the spot that suits you best:

Birdcage Cabanas
(I prefer to call them Loveshacks at night with the subtle and pleasant lighting!) Whether to rest after exploring RIMBA’s six shades of blue, or enjoy a Rijstaffel Dinner for family-style Indonesian dining, these colorful shaded daybeds hidden away by palms beside the Cabana Pool are cozy and comfy, day or night.

Cabanas
The cave-style Cabanas at the Cabana Pool are chic and comfortable. The best thing is that you can enjoy the sunshine without fear of over-exposure, retreating into the shade when you feel like a break from the UV rays. Or you can safely shelter from a tropical shower and enjoy the soothing scent of petrichor! Each Cabana features richly-accented colors, and an eclectic mix of settees, love seats, swing chairs and futons.

Submerged Pool Beds

Admire the views and enjoy the sunshine while keeping cool, literally in the water. Located at the Upper Pool and Lower Pool, they are also great for families to keep an eye on the little ones playing on the waterslide!

Rock-a-bye Baby
The quietest pool at RIMBA, Three Monkeys Pool, has very unique rocking sunbeds for you to unwind and enjoy the tropical sunshine, fragrances and views or you might not because you will fall asleep at any minute, just like when you were little and your mother would rock you into a deep sleep!

Canopy Couches
With large daybed-style mattresses, the Canopy Couches at the Upper Pool and Three Monkeys Pool are the perfect balance of sunshine and shade.

Lagoon Daybeds
In a tranquil corner of the gardens, across from the Pool Access Rooms, the daybeds at the Lagoon are surrounded by lush gardens which create a wonderfully fragrant atmosphere. You can spend hours here with a good read or just daydreaming and ‘wasting time’!

Lobby Sunken Lounge
This pond is not for swimming, but the sunken circular lounges are the best spot to snap a picture-perfect sunset reflected in the expanse of water. Take your time to get mesmerized and enjoy the golden time of day. You can also witness RIMBA’s weekly sunset performance that worth hundreds of likes on your social media!

UNIQUE Rooftop Pool
Enjoy beats and breezes, sun worshiping and stargazing, or swim and sip! This spectacular rooftop bar and restaurant has a great menu of modern Asian delights like Korean Chicken Wings, Curries, Beef Rendang Burgers and Wagyu Beef Cheeks, and an extensive selection of innovative cocktails. To top it off, the rooftop pool is bordered by super comfy daybeds including an over-sized circular one for a group of friends to make a day out of their UNIQUE experience.

Bride: Wilma Wilianti Tantranegara (WT)
Groom: Cameron Constantine (CC)

1. How did you meet and start your relationship?
WT: We met for the very first time in 2001 when we were about to start high-school in Jakarta. It was kind of love at first sight for Cameron.
CC: But the feeling was instantly known as mutual as we started dating soon enough :)

2. What is the character respectively of you two (like outgoing, cheerful, confident, or introverted, calm, sentimental)?
WT: Based on most people’s comment and feedback, people see us as a happy, friendly, and easy-going couple. But we believe that our differences and uniqueness complement us in many ways.

3. Can you share with us some meaningful thoughts or experiences that you have shared?
WT: The phrase “past, present, future” describes our relationship in the most perfect way as we have known each other for so long. Cameron had this sentence engraved on my engagement ring. And it leads to our lifetime commitment of “I love you today, tomorrow, always”.

4. Describe the proposal for us.
WT: Actually, it happened at AYANA too! We had a romantic private dinner at Asmara Gazebo in February 2013. It wasn’t a surprise event for both of us as we planed to have dinner there anyway. But behind the scenes, Cameron had a big plan. Prior to this dinner, he had already liaised with AYANA’s team and shared the plan. It was simple yet very romantic and memorable; and for sure I was really surprised as I did not read any cues from him before the dinner.
CC: Thank you for saying yes to my proposal, my dear wife. Thanks to AYANA team as well, at the end of our dinner we got a surprise personalized cake and card from all of Dava’s team with their signatures on it and we were really touched by their thought.

5. Why did you choose AYANA Resort and Spa Bai for your wedding?
WT: Because AYANA is simply stunning; besides it was the special place for our proposal day, we love the first-class service, the ambiance, and the breathtaking views.
CC: Overall the hotel took our hearts away. Most important thing, AYANA does have a great and professional Wedding Team as well which we’re really grateful for. I guess we can say AYANA is our ‘past, present and future”!

6. Which part of the hotel do you like the most?
WT: Oh, that’s hard to answer because each part of AYANA has its own uniqueness; however if we should choose it would be Astina Chapel as the most beautiful place for exchanging our vows, and…
CC: Ocean Beach Pool offers a great experience to enjoy sunset.

7. Did the wedding have a special theme? What’s your favorite and most unforgettable part?
WT: Yes! The theme actually came right after we chose the style, all the details and every little thing for our big day. From the place, decoration, and all the little touches, we came to the conclusion that our wedding theme was “Timeless”; everlasting, like our marriage will be.
The most unforgettable part were those touching moments such as exchanging vows, speeches from some of our guests, balloon LED release, first dance with fireworks, polonaise dance, and last but not least the decoration and ambiance that completed the whole day.

8. How did your guests feel about this wedding? Any surprise?
CC: All the guests were really happy, enjoying the beginning of the ceremony to the end of the celebration. Gorgeous venue, stunning views, our loved ones being there; these were the factors that made our wedding such a memorable one not only to us but also for them.

This family does not go to the hill when their hearts feel like singing. They simply head to a quiet corner of AYANA to play instruments that have been in the family for generations, hit a chord and sing along. Every afternoon, they play at the Main Lobby or Villa Lobby, with the Indian Ocean and our guests as their audience. Here, we speak with Wayan Januraga (WJ) and daughter Dyah Purwantini (DP).

How long have you been a rindik player at AYANA and has this always been your dream job?
I started to play music when I was a boy. At AYANA, I started in 1997 and yes this is my dream job. I cannot think of doing anything else. But my ultimate dream is to see my family’s Balinese music known worldwide.

Since what age did your daughter join you?
WJ: Hmmm I cannot really recall.
DP: Well I remember, I was 9 years old when I first joined you. I am 13 now!

It seems that you enjoy this very much, Dyah! Do you join your Dad everyday after school?
DP: Yes I really enjoy this. This is my hobby and at the same time spending time with my Dad. But I am not allowed to do this everyday as I have to put school as the priority. Only when I have done my homework and have no tests the next day I may join my Dad to entertain the guests at AYANA.

Pak Januraga, have you always educated your family with music? Especially Balinese music?
WJ: Always have and always will. It is in my ancestors’ blood and one of my missions in life is to pass this talent and knowledge down to my descendants. I taught my two children how to play traditional musical instruments like rindik, gamelan since they were 3 years old. As they grew older, they started to take on more challenging instruments like Gender Wayang. The one we perform at AYANA is the classic Balinese music with a little bit modern twist in the chords.

What about your wife? Is she also musically inclined?
WJ: My wife comes to play with us at AYANA’s Villa Lobby every now and then, mys on takes turns too, but he has less time now that he is about to enter college.

Dyah, what do you want to be when you grow up?
DP: A professional musician and dancer and to be able to perform Balinese dance and music all over the world with my Dad, Mom and my big brother. I love to participate in music and singing and dancing competitions in Bali. That is my starting step and let’s see what comes next.

Any advice you would like to share about music, Pak Januraga?
WJ: We have to pass on our Balinese music to the next generation and hope they will do the same to their children. Be proud of it, learn it, spread it, and keep it alive.

An unexpected guest is the last thing you want on your wedding day. Let alone, a gorgeous female who makes your groom’s heart tremor with excitement.

But that’s the exact scenario that Minni You faced on her wedding day in Bali, June 22th 2012, when an ‘uninvited’ female made an entrance just as the couple prepared to exchange vows. Minni watched as her groom, Tuan Pham, stared as the female sauntered down the aisle. She saw her husband-to-be’s pupils dilate as his attention was drawn to The Other Woman. But Minni wasn’t worried, because she’s the one who arranged this surprise for her groom! Here, they tell us the real story:

1. Tell us about The Other Woman.
We are big dog-lovers and we wanted our Golden Retriever, Pepsi, to be with us on our wedding day. I was not very optimistic about our chances, but Tuan was more hopeful. He tried everything but in the end, with all the logistics, paperwork and quarantine requirements, we had to let go of the idea. We were upset as Pepsi is like family to us. But then I found out that AYANA has its own kennels with many gorgeous dogs, and I??thought it would be nice to have one of these dogs represent Pepsi instead.

2. How did you end up having Laura at your wedding instead?
We arrived a few days before our wedding day, and I was missing Pepsi and went to AYANA’s kennels to see all these gorgeous Golden Retrievers and Labradors. They were really happy and healthy and I was drawn to one who looked a lot like Pepsi…her name was Laura. When my wedding consultant told me that I could actually have her at the wedding, my heart was filled with joy to the rim!

3. How did your husband react to that idea?
I managed to keep it as a secret from him until D-day. I remember sneaking out of my room the night before to see Laura, to tell her that we will have a big day tomorrow and she will be part of it. You can imagine how surprised Tuan was to see Laura, big-dreamy-eyes, all fluffy just gracefully walking down the wedding aisle towards us, as though it was a normal everyday thing!

4. What did your guests say about this beautiful, furry, “unexpected” guest?
We had 30 guests on our wedding and they were all so surprised! Our families even thought it was Pepsi for a second. Too funny!

5. We heard about the treats you sent to AYANA for Laura after you got back home from your wedding; that’s very sweet.
It’s the least we can do for Laura. I wish we could adopt her. Pepsi would be happy to have a friend but Laura belongs to the great AYANA family.

6. How would you sum up your wedding day at AYANA?
Beyond perfection. The exceptional memories that we experienced at AYANA have made us loyal guests for life!


PUTU DARMA

1. What do you do and how did you get into the industry?
I got a really bad headache when I was working on a cruise ship as Waiter in 1998. The doctor could not find any medical illness and I also tried alternative healing treatment but did not recover so well. Then one day, a Balinese Priest came into my dream and gave me healing water. The priest also advised me to meditate and pray to the Gods for good health. I eventually recovered after meditating for more than two years. Through meditation and spiritual guidance, I also learned how to stop the rain and people started asking for my help to do this.

2. Share with us an interesting story from behind the scenes?
The most interesting thing was when I was commissioned as a rainstopper for a summit event in 2003, during the peak of the rainy season. I worked with four of my friends and we were proud that we managed to stop the rain for this big event.

3. What is the worst part of your job?
I had heavy rain three days in a row few years ago and I could not manage to fulfill my mission because of opposing wind forces, and the clients who hired me did not fully believe that a rainstopper can stop the rain. If the client doesn’t really believe in what I do, it affects my ability to do it.

4. What is your favorite part of your job?
My favorite thing is seeing my client happy and satisfied with my job, and seeing the event runs smooth and successfully.

5. What is one of the scariest thing behind the scenes?
There are many that I ever experiences. The most scary that I remember was in 2004. Me and my friend were on standby at a Hotel Temple and we fell asleep around 11pm. When we awoke around midnight we saw a very large, tall man in front of us and we were really shocked and scared. But he disappeared after a few seconds.

6. How many companies or hotels use your service?
Apart from AYANA Resort and Spa, there are several hotels who hire me for a special event and also clients hire me for Balinese weddings.

7. What do you do for fun during your time off?
I spend my days off having quality time with family and shopping with them. I also enjoy taking overseas clients coming from Japan and other countries, on tours around my favorite places in Bali.

8. What is something you’d like guests to know about a rainstopper?
Rain is natural and sometimes we cannot predict when it will fall. My suggestion for guests who would like to hold an event, is that they should find a location that has a back up venue especially during rainy season, just in case the rainstopper ?cannot prevent the rain during the event.

9. What happens if rain falls during an event that you’ve been hired for?
I give the client back their money if it rains.

10. What do you do for a living in the dry season?
I run a property business because being a rainstopper is not my livelihood, it is my natural calling but it cannot be the main source of income for my family.

Well-Placed-Insider has met a lot of interesting people in Bali. They come from all over the world each with a different purpose of travel. Those on family holiday often leave with the funniest, most irritating or the most exciting story about travelling with their offspring.

Travel with children does not need to be a hassle. And it can be one of the best experience you have as a family. The key ingredients to a smooth trip with kids is finding the right balance between keeping your kids entertained, giving them rest times between, and ensuring you and your spouse also enjoy some much needed time off.

Parents share their tips here…

#1 Budget talks
First and foremost, sit down with your whole family and discuss your ideas and interests. Discuss budgets, expectations, weather conditions, and how you can work with the budget available to plan an exciting family trip and avoid someone’s interest being neglected and ignored to make way for another’s.

#2 Where to stay
Pick the perfect hotel that caters for both parents and children’s needs. They do exist… And ask about Family Deals — Enquire about special rates or even complimentary meals for children, and an upgrade at check in. AYANA Resort and RIMBA Jimbaran checked YES on most of the things above. The 5-star resort offers an excellent family deal… the perfect family holiday with recreation for the kids, relaxation for you. The deal includes two rooms with a 50% saving on the second room, and daily breakfast for four people.

#3 Unplug for children
Pick hotels that offer on-site babysitting. The hotels mentioned above have them. And the children pool with waterslide and Kids Club activities will be a good bribe if you want to sneak in extra time for a romantic dinner or spa treatment with your partner.

#4 Check the Dining Options — Does the hotel restaurant and room service have a kids’ menu? Is there enough variety on the menus to please everyone? Luckily AYANA and RIMBA offer 15 venues to discover. Even the most picky eater in your family will not complain!

#5 Last… Sit back and enjoy the ride!
Happy vacation!

P.S.: Previous post about Holiday Tips

AYANA and RIMBA’s management team last week spent a day ‘on the floor’ doing jobs such as dishwashing, guest service, watressing, and engineering, in a bid to analyze service processes and further improve guest experiences and employee satisfaction. As John F. Kennedy once said; “Leadership and learning are indispensable to each other.” Here are some snaps of the team ‘on the job’ during their cross-training experience.

RIMBA Food & Beverage Manager Harry Nugroho becomes chief talent scout for a day, as he reviews the training schedule at Human Resources office and CVs for job applicants.

Engineering Director Esti Hariyono washes dishes for a change, using the equipment that his team spend so much time maintaining!

Human Resources assistant director Putu Linawati (center) gets ready to welcome guests at Spa Reception. Apparently she gives a pretty good shoulder rub! Dare you to ask her in your job interview ;)

Public Relations & Marketing Communications Director Marian Carroll serves a guest at To'ge, as she returns back to her university days of waiting tables.

Director of Finance Jones Widjaja welcomes guests to Rock Bar Bali as he moves offices for a day - not a bad view from here!

Bernhard Butz-Executive Chef: “Gluehwine and Spekulaas”
You can never go wrong celebrating Christmas with Gluehwine (traditional German mulled wine usually enjoyed after a cold day of skiing) and Speculaas (gingerbread cookies). Speculaas always brings back memories of where I used to live in Germany… and the Gluehwine is just a must have during the holiday season.

Patricia Undjuk – Guest Recognition Supervisor, RIMBA Jimbaran: “Grandma’s Apple Pie”
I love (and really miss) my grandma’s home-made apple pie. We used to make tons of them and eat them over Christmas holidays. Since grandma passed away, almost all the women in the family keep trying to keep her recipe’s legacy but nothing really tastes the same so we never have that apple pie anymore. Maybe someday I can make it just like Grandma used to!


Giordano Fagiolli – Director of Food and Beverage, RIMBA Jimbaran: “Cappelletti”
My favorite festive dish is this homemade stuffed pasta with meat filling served in capon broth. This is a must have on the table during Christmas holidays in any household in Italy. Unfortunately it does not go really well with a hot climate and so is less enjoyable on a tropical island like Bali. Nonetheless, Cappelletti is something I always look forward to prepare for my family at Christmas; this way, my children can learn about their roots a little bit.

Arnold Sebastian – Dava Chef de Cuisine: “Christstollen”
I always have a soft spot for Christmas Stollen or Christstollen. It is the traditional and most famous bread from my hometown, Dresden, Germany. The whole family eat this delicious bread during the holiday season and I even make them now, of course! In fact, we just made Bali’s longest stollen at over 10 meters, and shared with guests after our Christmas Tree Lighting ceremony.

BMW1

Bali’s BMW Club launched a new touring program at RIMBA Jimbaran recently, arriving in style at RIMBA Lobby in sleek BMW 3 Series Convertibles and the latest 320 Diesel model.

The Bimmers (as they call themselves) did a full-day tour along north-east Bali’s coast, before arriving at RIMBA to end the day with sunset cocktails at UNIQUE Rooftop Bar, enjoying spectacular views across south Bali. They enjoyed UNIQUE’s selection of innovative cocktails in a stylish, edgy setting, with the bar designed around a central swimming pool over which hangs a chic mezzanine.

The tour was run by Bimmerfest Bali Club, a community for BMW owners on the island as part of the 200,000 current, new and past BMW owners around the world.

The Fast &The Furious. Some of the ultra sleek latest series of this German pride on display at RIMBA's parking lot.

Beaming Bimmers. The organizers were caught soaking in warm sunset breeze over fruit mojitos!