AYANA Zeitgeist

Translated from German, Zeitgeist means "the spirit of the moment", and is the key principle underpinning AYANA's service philosophy. Here, we share our inside tips and favorite haunts to help you experience the AYANA Zeitgeist.

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“When you hit rock bottom, the only place you can go is up!” Ahyani – ROLE Models trainee as a therapist at Thermes Marins Bali Spa”

Where are you from? Situbondo, East Java.

What do you think about this R.O.L.E program and how did you get the opportunity?
I know R.O.L.E from a friend. I am a single mother, I used to work in a small warung, trying to make ends meet for my 10-year-old-son. I only graduated from elementary school so it is a bit hard for me to even imagine I can make a better living. But after I found R.O.L.E, trained with F&B skills, English, gardening and cooking at their training center in Nusa Dua, and getting this training opportunity at AYANA, I am confident I will do better for myself and my son.

What gets you excited about being a R.O.L.E student? And what makes you nervous?
I love the trainers at R.O.L.E . They care about the development of each student. And I love being part of a hotel that is as great as AYANA. Even though AYANA’s guests have high expectations and that makes me nervous, the hotel trainers are incredibly supportive and patient of me and the rest of my friends.

Has a career in the hotel industry always been your passion? If so, in which area specifically?
Yes. I specifically love being in the Spa department.

What is your message to friends?
If you think you are at your lowest, cry for help. Do not keep it for yourself because it will drain you and bring you to even a lower level. R.O.LE is a form of help that I am getting.

What do you want to achieve?
Working here at AYANA, and making a better future for my son.

“Once an opportunity comes along, grab it!” ITA SURYANI – ROLE Models trainee at Padi Kitchen

Where are you from? Banyuwangi, Java.

What do you think about this R.O.L.E program and how did you get the opportunity?
I do not think it is an exaggeration if I say R.O.L.E is like a miracle. I only graduated from Elementary School, who would dare to dream of being part of AYANA with my educational background? R.O.L.E made it happen and AYANA is another life saver. I heard about R.O.L.E from a friend and now, I am studying English, cooking, basic working skills at the training center. Things I never thought I would learn.

What gets you excited about being a R.O.L.E student? And what makes you nervous?
Almost everything, but because the education given starts with basics, it is good for me. And of course, the chance to be a trainee at AYANA! This is making my family in the village really proud. They just do not know how nervous I am about carrying AYANA’s brand even as a trainee.
Almost everything, but because the education given starts with basics, it is good for me. And of course, the chance to be a trainee at AYANA! This is making my family in the village really proud. They just do not know how nervous I am about carrying AYANA’s brand even as a trainee.

Has a career in the hotel industry always been your passion? If so, in which area specifically?
I am not young, so back then…I never dreamed of being a hotelier. But I needed a change in life and I am glad I found it now.

What is your message to friends?
Keep on trying to reach your goals. Nothing in the world should be big enough to stop you. When you try to do your best, you will be surprised to see that everything can fall into the right place. Like what R.O.L.E and AYANA do for me.

What do you want to achieve?
To work at AYANA as a big break!

As long as you do not settle, you will get yourself to the top.” YUNI MARIYANI – ROLE Models trainee as a waiter at Padi restaurant

Where are you from? Gilimanuk, Bali.

What do you think about this R.O.L.E program and how did you get the opportunity?
I heard about R.O.L.E from my neighbor. It gives me education about basic F&B?skills, basic working skills, English, gardening and cooking whilst at the same time giving me an income.

What gets you excited about being a R.O.L.E student? And what makes you nervous?
The chance to practice English in everyday life is the thing I enjoy best about R.O.L.E . Not to forget, that it brings me to AYANA. A resort with a name so grand that I almost could not believe it is happening to me, this opportunity! On another note, I am nervous about being trained by the
professionals at AYANA. But their kind support is really comforting and inspiring.

Has a career in the hotel industry always been your passion? If so, in which area specifically?
Yes. Always. It is always been about Food and Beverage. I love to treat people special; I love to know habits and manners or service expectations of guests from different countries.

What is your message to friends?
Do not be shy if you have to start something from the lowest level. I am not ashamed if I have to do all the dirty and hard jobs to get to where I want to be, as long as I can learn something and never settle for second best.

What do you want to achieve?
I dream of being a restaurant manager.

 

“Try hard.Try harder.” Robiatul – ROLE Models trainee at Pastry Kitchen

Where are you from? Malang, Java.

What do you think about this R.O.L.E program and how did you get the opportunity?
I see R.O.L.E as the perfect organization to support us and help us as women to reach our dreams, no matter how hard things may be for us, be it financial difficulties, or not having a good enough educational background. I heard about R.O.L.E from a friend. Now, I am studying English, cooking, basic working skills at the training center.

What gets you excited about being a R.O.L.E student? And what makes you nervous?
That I can learn English every single day and practice it with my tutors at the training center and at AYANA. But I have to admit that working and being trained by AYANA’s professionals gets me anxious too.

Has a career in the hotel industry always been your passion? If so, in which area specifically?
Yes. I have a passion for pastry and am also interested in housekeeping.

What is your message to friends?
Keep on trying to reach you goals. Nothing in the world should be big enough to stop you. When you try to do your best, you will be surprised to see that everything can fall into the right place. Like what R.O.L.E and AYANA do for me.

What do you want to achieve?
To be a pastry chef or open my own business. First, as soon as I complete my training program, I will apply for a job!

 

Erlida – ROLE Models culinary trainee at Padi Kitchen
“Do not be afraid of failing. Be afraid of not trying.” Erlida – ROLE Models culinary trainee at Pastry Kitchen.

Where are you from? Blitar, Java.

What do you think about this R.O.L.E program and how did you get the opportunity?
R.O.L.E is like a dream school. I cannot be proud about my educational background, honestly. I only graduated from elementary school, but with R.O.L.E I now feel confident about myself. My friend told me about it and I am now studying basic F&B skills, English, gardening and cooking at R.O.L.E ‘s training center.

What gets you excited about being a R.O.L.E student? And what makes you nervous?
The best thing about R.O.L.E is that it connects students to the most established working place. Like in my case, it opens up a channel to train at
AYANA! At the same time, I keep worrying if I am not competent enough for AYANA. Luckily all the trainers here are really nice and supportive.

Has a career in the hotel industry always been your passion? If so, in which area specifically?
Funny thing is, I only started dreaming about it when I moved to Bali a few years ago. When I see people working in great hotels, I envy them. And now that I am learning so much at R.O.L.E and at AYANA, I can see that this is a brand new world for me. I even told my relatives in my village about AYANA, how amazing the place is, how talented and supportive the people are.

What is your message to friends?
Do not be afraid of failing. Be afraid of not trying.

What do you want to achieve?
To work at AYANA. And if possible, at AYANA’s Kids Club as I love working with children.

 

“Confidence is gained by daily practice.” Yuyun Sri Wahyuni – ROLE Models culinary trainee at Dava Kitchen.

Where are you from? Banyuwangi, Java.

What do you think about this R.O.L.E program and how did you get the opportunity?
R.O.L.E is a place where my dreams have started to become reality. I worked in a small laundry service before and one day, I decided that I had to do something more. So when a friend told me about R.O.L.E’s training center in Nusa Dua, I enrolled immediately.

What gets you excited about being a R.O.L.E student? And what makes you nervous?
I am loving the lessons, especially English, cooking and basic working skills. The tutors are really nice and foremost…the opportunity to train at AYANA! At the same time, I am nervous to be at AYANA too since this is a very big property.

Has a career in the hotel industry always been your passion? If so, in which area specifically?
Truth is, I want to work in a hotel because I know that is the best place for me to practice my English. I love it. I am not good at it yet but I am getting there. So any department in the hotel would suit me.

What is your message to friends?
Be confident in every single thing. No matter how scary the competition might look. And I thank R.O.L.E for helping me to gain my confidence with their program.

What do you want to achieve?
I want to open my own warung or maybe my own laundry service. However…that can wait, if AYANA hires me as a part of their team

“Your weakness is actually a powerful giant that you have to beat…before it defeats you” – Nur Utari, ROLE Models trainee as a waitress at Padi restaurant.

Where are you from? Jember, Java.

What do you think about this R.O.L.E program and how did you get the opportunity?

I am a very shy person and R.O.L.E is like a personality school for me to sharpen my interpersonal skills. I heard about R.O.L.E from my Mother’s friend and I am now studying basic F&B skills, English, gardening and cooking at the training center.

What gets you excited about being a R.O.L.E student? And what makes you nervous?

To get this big opportunity to train at AYANA is the most exciting part, and coming from a small village in Jember, I almost cannot believe that this is really happening for me. The hardest part is because I am very bashful and I get nervous easily when I have to interact with people. And at AYANA, you meet people from all over the place. Great people.

Has a career in the hotel industry always been your passion? If so, in which area specifically?

Actually…I want to be a teacher someday. But, how can I teach if I get nervous around people and stutter when I talk? At AYANA, I get a big fat chance to talk to many people and improve my self-confidence, as my trainers here are really supportive.

What is your message to friends?

Fight your weaknesses and never be afraid to learn from the best. Also, always remember the old saying “Where there is a will, there is a way”

What do you want to achieve?

To be a model teacher so that not only students will benefit from what I teach them, but also will want to share that knowledge with others.

Fourteen underprivileged Indonesian women have begun three months of on-the-job training at AYANA Resort and Spa Bali as part of the second annual ‘ROLE Models” program in partnership with R.O.L.E Foundation.The women are training as either Food &Beverage servers, Cooks or Spa Therapists.

Here’s another up close interview with one of them: a fully energized and independent girl, Luh Pande Dewi.

” Independence is ultimate. Everything in your life depends on you.” Luh Pande Dewi- ROLE Models trainee as a waiter at Padi restaurant.

Where are you from? I am from Klungkung, south east part of Bali.

What do you think about this R.O.L.E program and how did you get the opportunity?
R.O.L.E is like a school that I have been dreaming of, and somewhat like a dormitory. I got the information from a relative who was a R.O.L.E student. She finished her training and now works at a restaurant in Sanur. Having witnessed her success, I signed myself up to study English, cooking, gardening, basic F&B service and other skills at R.O.L.E’s Nusa Dua training facility.

What gets you excited about being a R.O.L.E student? And what makes you nervous?
That I can study and practice at the same time, and that I am at a learning ground to learn how to be independent. I learn to do everything on my own, to take responsibility eventhough I am only 18 years old, to learn to save for my own education. However I am at the same time nervous about working with people who are so talented in this big resort.

Has a career in the hotel industry always been your passion? If so, in which area specifically?
I love the Food and Beverage industry. And to be talented in that area, I know the first thing I have to do is to master the basics. And how lucky I am to be able to learn it here at AYANA.

What is your message to friends?
Never settle for anything but the best, and never count on others. You have to make your own path to success.

What do you want to achieve?
To be a successful businesswoman. I want to run my own restaurant someday.

Fourteen underprivileged Indonesian women have begun three months of on-the-job training at AYANA Resort and Spa Bali as part of the second annual ‘ROLE Models’ program in partnership with R.O.L.E Foundation.The women are training as either Food &Beverage servers, Cooks or Spa Therapists.

Here’s another up close interview with one of them, Nunu Windarwati.

“Age should never stop you. That’s laziness, not age.”- Nunu Windarwati, R.O.L.E trainee with Padi restaurant’s culinary team.

Where are you from?
Malang, East Java, but I have lived in Bali with my husband and children for more than 15 years.

What do you think about this R.O.L.E program and how did you get the opportunity?
R.O.L.E is like a bridge to my dream. And I am in my 40s! I got the information from the social division at my home church. Basically, we were informed that R.O.L.E can provide education, training programs and job opportunities for the poor and disadvantaged. I immediately signed up to study English, cooking, gardening, basic F&B service, and other skills at R.O.L.E’s Nusa Dua training facility, and earn a small allowance working at the Foundation’s non-profit cafe.

What gets you excited about being a R.O.L.E student? And what makes you nervous?
The training program is not as easy as people would think. We work really hard. To have this opportunity of a training program at AYANA is ‘the light at the end of the tunnel’. It is like a reward for my hard work in learning new things, the fruit from pushing myself to the limit considering my background and my age. That excites me. But I am at the same time nervous about working with people who are so talented in this big resort.

Has a career in the hotel industry always been your passion? If so, in which area specifically?
To me, yes. Truth be told, I was about to give up considering my age and knowing the competition out there. Now I feel fortunate that I am doing my training at AYANA… and especially in the kitchen! I love to cook. And I now can dream about doing it not only for family but as a profession. Career begins at 40? Why not?

What is your message to friends?
Do not let your age or your past stop you from becoming the person that you want to become.

What do you want to achieve?
To work as a professional cook in a hotel. Many hotels are opening in Bali and I am confident to give it a serious shot once both R.O.L.E and AYANA certificates are earned.

Fourteen underprivileged Indonesian women have begun three months of on-the-job training at AYANA Resort and Spa Bali as part of the second annual ‘ROLE MODELS’ program, in partnership with R.O.L.E Foundation. The women are training as either Food & Beverage servers, Cooks or Spa Therapists.

Well-Placed Insider had an up close interview with one of them, Maria Ekawati.

” Many dare to dream… But not all of them are bold enough to wake up and try to make it come true. I woke up from my dream, found ROLE and I am now getting closer every day to grasp a realization”- Maria Ekawati, R.O.L.E Foundation student and trainee at Thermes Marins Bali at AYANA.

Where are you from?
Riau, Sumatra. I have lived in Bali for more than 10 years.

What do you think about this R.O.L.E program and how did you get the opportunity?
A social division clerk at church shared the information about it. I remember, around 18 women registered. Knowing that R.O.L.E can provide education and training programs, and not to mention the job offers R.O.L.E can link us to. I signed up as well. At R.O.L.E, I study English, gardening, basic F&B service, and the most important for me is Spa training at R.O.L.E ‘s Nusa Dua training facility.

What gets you excited about being a R.O.L.E student? And what makes you nervous?
The training is hard. From the total 18 friends I know registered, 15 have already left. But… to carry the AYANA name on your shoulder, even only as a trainee… to me, this is big. Real big. On the other side, that name is what is getting me nervous too. I always question myself, what did I do to deserve this wonderful opportunity? How can I deliver as expected by the guests who are assuredly a high profile? Will I disappoint my seniors at AYANA? How to make them proud?

Has a career in the hotel industry always been your passion? If so, in which area specifically?
I dream about it, I wish for it, I visualize it in my everyday life. I am a big believer of reaching for a big dream and this is one such dream. My passion is in the Spa industry. So, you can imagine how thankful I am to get my first chance at this worldly known Spa.

What is your message to your other friends?
Dream big. But do not forget to wake up!

What do you want to achieve?
Be a professional spa therapist. And with this training program at AYANA, I think I am armed enough to someday apply for a job. Maybe… at AYANA.